A Traveling Question
Wednesday, May 31st, 2006 
Today I received an e-mail from American Airlines, advising me of all the “new” ways I can check in for my upcoming flight. It’s a marketing thing, and of course a tool to educate their customers about the do-it-yourself (DIY) options for checking in so they can have fewer employees at airports (ticket agents, gate agents and the like). I’m all in favor of this, and all the ways they told me I could check in are not really new. Since I travel a bit, I’m already aware of the self-service check-in kiosks in the airport, or that I can print my boarding pass at home up to 24 hrs before I leave for the airport.
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